With Prepay, the power is in your hands…
Prepay is a self-managed billing option- you monitor your account and maintain a credit balance. Account access and payment options are available 24/7 thru SmartHub (online or the App).
It is a flexible alternative to monthly billing and payments.
Electrical usage is calculated daily and deducted from your account daily.
You receive balance alerts via text or emails based on your preferences.
No late or reconnect fees are applied due to zero or negative balance.
Prepay billing offers a debt management program (i.e. a percentage of each payment goes to pay a previous debt balance).
Download the Prepay Billing Agreement by clicking here.
Click here for Frequently Asked Questions.
For more information, contact us at 270-842-6541.